Relevant
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  3. AI chatbot development

AI chatbot development services for smart business automation

Most customer interactions can be automated with AI chatbots. At Relevant Software, we develop scalable, high-performance chatbot solutions that streamline operations, reduce support costs, and improve satisfaction. Our custom AI chatbot development services cover web, mobile, and voice platforms, designed to fit your workflows, integrate with your systems, and grow with your business.

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Our AI chatbot development services

  • Custom AI chatbot development
  • Chatbot consulting and strategy building
  • Conversational UI/UX design
  • Multilingual chatbot development
  • Voice-enabled chatbot development
  • Chatbot integration with business systems
  • Generative AI-powered chatbots
  • Retrieval-augmented generation (RAG) chatbots
  • Agentic chatbots development
  • Chatbot analytics and continuous optimization
  • Chatbot migration and modernization
  • Embedded chatbots for web and mobile apps
  • Custom AI chatbot development
  • Chatbot consulting and strategy building
  • Conversational UI/UX design
  • Multilingual chatbot development
  • Voice-enabled chatbot development
  • Chatbot integration with business systems
  • Generative AI-powered chatbots
  • Retrieval-augmented generation (RAG) chatbots
  • Agentic chatbots development
  • Chatbot analytics and continuous optimization
  • Chatbot migration and modernization
  • Embedded chatbots for web and mobile apps

Custom AI chatbot development

Launch a chatbot built for your business, not someone else’s template. Our experienced team creates custom AI chatbot solutions using GPT models and domain-specific logic. Each system understands real user input, follows custom flows, and integrates into your tools. These bots support customer service, internal ops, and sales, automating real-time responses while maintaining accuracy and context.

AI chatbots we develop

  • Customer support chatbots
  • E-commerce product recommendation chatbots
  • HR and employee onboarding chatbots
  • Healthcare virtual assistants
  • Banking and fintech chatbots
  • Travel booking and concierge chatbots
  • Educational and eLearning chatbots
  • Internal IT helpdesk chatbots
  • Appointment scheduling chatbots
  • Real estate virtual assistants
  • Insurance claims and support chatbots
  • Legal consultation chatbots
  • Event and conference assistant chatbots
Customer support chatbots

Customer support chatbots

Our team develops customer self-service chatbots that follow your internal processes, respond with relevant data, and integrate directly with CRMs, ERPs, and helpdesk systems. Built using custom NLP and conversational AI models, these AI customer experience tools reduce ticket volume, resolve common issues in real time, and stay active across channels to support customer satisfaction at scale.

E-commerce product recommendation chatbots

E-commerce product recommendation chatbots

Our ecommerce chatbot solutions help users discover the right product without confusion. These custom chatbots use AI to understand shopper preferences and suggest items based on catalog data, availability, and behavioral signals. Built for both mobile and web, they reduce cart abandonment and improve satisfaction by making every interaction helpful, fast, and personal.

HR and employee onboarding chatbots

HR and employee onboarding chatbots

Our developers design internal HR chatbots that assist employees with onboarding, policy access, and common requests. These custom chatbot solutions plug into internal systems, respond in natural language, and adapt to department-specific needs. HR teams gain efficiency, while new hires get fast, accurate responses from day one without waiting on human agents.

Healthcare virtual assistants

Healthcare virtual assistants

We build HIPAA-compliant healthcare chatbots with EHR integration via HL7 and FHIR. Assistants handle appointment scheduling, insurance eligibility, and lab results explanation. Patient triage and portal support improve access. Multilingual, omnichannel delivery across web, mobile, SMS, and voice assistants ensures faster answers, fewer calls, and gains in patient satisfaction.

Banking and fintech chatbots

Banking and fintech chatbots

Our team delivers secure chatbot applications that handle balance checks, transaction queries, and product info. Each system ties into banking logic and respects user authentication rules. The context-aware chatbots respond with clarity, reduce pressure on phone lines, and help customers solve problems without waiting for a rep to pick up.

Travel booking and concierge chatbots

Travel booking and concierge chatbots

We build travel chatbots that combine virtual assistant development with CRM integration, voice recognition, and real-time booking APIs. These cross-platform AI customer experience tools help users find flights, modify reservations, and get support instantly, boosting chatbot ROI, reducing drop-offs, and improving overall usability for global travelers.

Educational and eLearning chatbots

Educational and eLearning chatbots

Our development team builds education chatbot platforms that automate student support using AI-powered NLP bots and CRM-integrated chatbot solutions. These scalable systems answer course questions, guide assignments, and integrate with learning tools. The result is reduced support workload, enhanced digital experiences, and 24/7 real-time assistance for students and staff.

Internal IT helpdesk chatbots

Internal IT helpdesk chatbots

Our chatbots for internal IT support resolve routine issues like account access, password resets, and software setup. Each chatbot integrates with helpdesk tools, supports voice recognition, and delivers fast resolutions across platforms. This improves chatbot usability, reduces ticket volume, and boosts ROI through proactive, AI-powered customer communication within your organization.

Appointment scheduling chatbots

Appointment scheduling chatbots

As part of our chatbot app development services, we build AI chatbot platforms that handle scheduling across web, mobile, and messaging apps. These voice-enabled chatbots for customer service connect to calendars, apply custom logic, and confirm appointments in real time. We ensure each custom chatbot builder integrates seamlessly with existing systems to automate customer service, reduce no-shows, and provide 24/7 automated support.

Real estate virtual assistants

Real estate virtual assistants

Our chatbot development services deliver AI-powered customer communication tools tailored for real estate workflows. These virtual assistants respond to property inquiries, qualify buyer intent, and schedule viewings through chatbot API integration and CRM systems. Built as scalable AI chatbot systems, they reduce operational costs, improve lead conversions, and streamline user interaction without requiring human agents for every step.

Insurance claims and support chatbots

Insurance claims and support chatbots

Our team builds scalable AI chatbot systems that handle policy inquiries, claims filing, and status updates without human delay. These virtual assistants use context-aware flows and voice recognition to gather documents, guide users step by step, and integrate with CRM and claims platforms. The result is faster resolution, improved chatbot usability, and a stronger AI-powered customer experience.

Legal consultation chatbots

Legal consultation chatbots

As part of our Generative AI development services, we create industry-specific chatbots for legal teams. These context-aware chatbots collect case details, route by issue type, and provide next steps using internal data. With AI-powered customer communication, firms reduce intake delays, improve accuracy, and let attorneys focus on qualified cases, not repetitive intake.

Event and conference assistant chatbots

Event and conference assistant chatbots

We offer custom AI chatbot development services for event organizers who need real-time customer support. These virtual assistants confirm registrations, answer FAQs, and share schedules across platforms. With chatbot API integration and cross-platform chatbot development, guests receive instant help without overloading staff or relying on printed guides.

Build a chatbot that speaks your users’ language, fits your systems, and grows with your business.
Connect with our AI team
Paul Carse, CTO and Co-founder of Life Moments, UK

Benefits of custom AI chatbot development with Relevant Software

Full control over data and deployment

Integration with private and proprietary data sources

Support for custom internal tools and workflows

Enhanced user engagement and personalization

Scalable to handle growing demand

Multilingual and omnichannel support

AI chatbots across industries

  • Healthcare
  • Pharma
  • FinTech
  • Retail & ecommerce
  • Real estate
  • Insurance
  • Manufacturing & automotive
  • Logistics & supply chain
  • Travel & hospitality
  • Energy, oil & gas
  • Agriculture
  • Media & entertainment
Healthcare

Healthcare

  • Chatbot software that schedules visits and triage cases
  • Intake assistants that collect consent and eligibility data
  • Virtual assistants that explain lab results and next steps
  • Multilingual patient support tools across web, SMS, and apps
Pharma

Pharma

  • Research chatbots that summarize studies and evidence
  • Trial assistants that check eligibility and guide participants
  • Regulatory documentation tools that structure and format content
  • Synthetic data chatbots that support preclinical analysis
FinTech

FinTech

  • Customer service chatbots for banking tasks and product info
  • KYC assistants that capture documents and validate data
  • Fraud insight tools that surface risky transactions
  • Compliance chatbots with CRM integration and secure logs
Retail & ecommerce

Retail & ecommerce

  • Ecommerce chatbot platforms that guide shoppers to products
  • Recommendation tools that use live inventory and behavior
  • Order tracking chatbots across web and mobile apps
  • Return and post‑sale support assistants that reduce queues
Real estate

Real estate

  • Lead qualification chatbots that score buyer intent
  • Viewing assistants that coordinate calendars and confirmations
  • Listing database tools with CRM sync and updates
  • Renter support chatbots that cut routine agent work
Insurance

Insurance

  • Claims intake chatbots that gather facts and documents
  • Pre‑underwriting assistants that check basic eligibility
  • Policy system integration tools for secure workflows
  • Status update chatbots with true omnichannel delivery
Manufacturing & automotive

Manufacturing & automotive

  • Order status chatbots for dealers and customers
  • Diagnostics assistants that propose service actions and parts
  • Dealer network tools for coordination and routing
  • Warranty and supplier request chatbots that cut delays
Logistics & supply chain

Logistics & supply chain

  • Shipment tracking chatbots with ETA and status details
  • Freight communication tools that keep clients informed
  • Warehouse scheduling assistants with inventory awareness
  • Delay report chatbots with automatic escalation paths
Travel & hospitality

Travel & hospitality

  • Booking and itinerary chatbots with order tracking
  • Virtual concierge tools with local recommendations
  • Loyalty and account access assistants for guests
  • Group reservation chatbots with schedule and reminder support
Energy, oil & gas

Energy, oil & gas

  • Field coordination chatbots for shift and crew tasks
  • Equipment reporting tools with maintenance log capture
  • Handoff assistants that store procedures and documentation
  • Safety checklist chatbots that standardize critical steps
Agriculture

Agriculture

  • Crop advisory chatbots that use satellite insights
  • Yield prediction tools that support input decisions
  • Cooperative supply chain assistants for pricing and orders
  • Field workforce chatbots on mobile for daily tasks
Media & entertainment

Media & entertainment

  • Content recommendation chatbots that personalize feeds
  • Onboarding assistants that guide new user setup
  • Subscription support tools for billing and access
  • Campaign chatbots that announce releases and promotions

Success stories

Trusted by over 200 satisfied clients

We design AI chatbots that step into real workflows, handle complex requests, and respond with context. Every system fits your environment and solves problems that slow your teams down.

Talk to our experts

Our core tech stack

Backend

  • Node.JS
    Node.JS
  • Nest.JS
    Nest.JS
  • Salesforce
    Salesforce
  • Java
    Java
  • Python
    Python
  • .NET
    .NET
  • PHP
    PHP
  • TypeScript
    TypeScript

Mobile

  • Swift
    Swift
  • Kotlin
    Kotlin
  • React Native
    React Native

Frontend

  • Vue.JS
    Vue.JS
  • React
    React
  • Next.JS
    Next.JS
  • TypeScript
    TypeScript
  • angular
    Angular

Cloud

  • GCP
    GCP
  • Azure
    Azure
  • AWS
    AWS
  • Vercel
    Vercel

Why cooperate with our AI chatbot development company

Comprehensive in-house services
Broad technological expertise
Top-tier tech talents
Award-winning partnerships
On-time, on-budget delivery
Stable teams for long-term success

What clients are saying about Relevant

4.9 is our Clutch
average
































































Our process for
AI chatbot development

  1. Discovery and requirement analysis
    01
    Discovery and requirement analysis

    The project begins with a close look at business goals, user needs, and technical context. This phase defines what the chatbot should do and what success will look like.

  2. Conversation design and prototyping
    02
    Conversation design and prototyping

    Our UX writers and architects map use cases into clear dialogues. A clickable prototype shows flows, tone, and failure paths for approval.

  3. Technology selection
    03
    Technology selection

    Architects select frameworks, LLMs, and infrastructure that fit your stack, security, and scale. Choices support future updates and cost control.

  4. Data collection and model training
    04
    Data collection and model training

    Our team curates domain data, labels key intents, and sets accuracy thresholds. We train and fine-tune models like GPT-4 or Llama 2 to meet performance, safety, and compliance.

  5. Development and integration
    05
    Development and integration

    Relevant engineers build conversation logic, APIs, and backend services. Integrations connect CRM, ERP, knowledge bases, and custom systems for real-time actions and precise answers.

  6. Multichannel deployment
    06
    Multichannel deployment

    The team deploys the chatbot to web, mobile, and messenger channels. Each version matches context, UI, and user expectations for that channel.

  7. Testing and QA
    07
    Testing and QA

    Our QA specialists run chatbot testing and optimization to validate conversation flow, performance, accuracy, and failure cases. Every issue is resolved before release.

  8. Launch and monitoring
    08
    Launch and monitoring

    Operations teams deploy the chatbot, set alerts, and track live metrics. Dashboards show accuracy, latency, and user outcomes from day one.

  9. Continuous improvement
    09
    Continuous improvement

    Product owners and data scientists review real conversations and KPIs. Updates refine flows, retrain models, and extend features to match new goals.

Insights from our experts

























Questions you may have

What business problems can an AI chatbot integration solve?
Can your AI chatbots be customized for our specific use case?
How do you ensure the chatbot matches our brand tone and voice?
Can your chatbots integrate with our existing tools or platforms?
How secure is the data handled by your AI chatbots?
Do your chatbots support multilingual conversations?
How long does it take to build and deploy a custom AI chatbot?

Let’s talk about your project

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